Shipping and Delivery Information
We proudly offer free shipping on all products, making your shopping experience more enjoyable and hassle-free. No matter which product you purchase, you won't have to pay any extra shipping fees.
Order Processing Time
- All orders will be processed within 1-2 business days.
- Please note that we do not process orders on Saturdays and Sundays. Therefore, orders placed after Friday will begin processing on the next business day (Monday).
- During holidays, processing times may be extended, but we will do our best to ensure your order is shipped as quickly as possible.
Shipping Policy
We offer free standard shipping to the U.S., the U.K., and select European countries.
- United States: Free standard shipping is available in the 48 contiguous states, excluding Alaska, Hawaii, Puerto Rico, and other U.S. territories. Estimated delivery time is 3-7 business days.
- United Kingdom & European Countries (Germany, France, Italy, Netherlands, Poland, Belgium, Spain, Sweden): Free standard shipping is available, with an estimated delivery time of 3-10 business days, depending on the destination.
Shipping times may vary based on location and logistics conditions. If you have any questions, feel free to contact our customer support.
Order Tracking
- Once your order is shipped, we will send a tracking number via email, allowing you to monitor your package's status at any time.
- If you do not receive a shipping confirmation within 48 hours after placing your order, please contact us through the methods below.
Return and Exchange Policy
- All our orders come with a hassle-free return policy to ensure your complete satisfaction. For more details, please visit our Return and Exchange Policy page.
- If you need to modify or cancel your order after submission, please contact our customer service team within 24 hours, and we will do our best to assist you.
Customer Support
- If you have any questions about shipping or delivery, please feel free to contact us through the following methods:
- Email: support@guyii.com
- Phone: (1)-866-504-7728
- Our customer support team typically responds to your emails and messages within 24 hours.
Frequently Asked Questions
- If you have other questions, please visit our FAQ page, where you can find more detailed answers about orders, shipping, and returns.